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Cookies & Privacy Policy

At North Coast Coffee, we take your privacy seriously and are committed to protecting your personal information. This policy outlines how we collect, use, and protect your data when you interact with our website.

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If you have any questions regarding this policy, please contact us:

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1. Information We Collect

1.1 Personal Information

When you complete the enquiry form on our website, we collect:

  • Your name

  • Contact details (email address, phone number)

  • Your enquiry or message

1.2 Cookies and Website Usage

We may also automatically collect certain information when you visit our website, such as:

  • Device information (e.g., IP address, browser type)

  • Information about your interactions with our site (e.g., pages visited, time spent)

This data is collected through cookies to enhance the user experience on the website.

2. How We Use Your Information

We use the personal information we collect to:

  • Respond to your enquiries

  • Improve the functionality and performance of our website

  • Communicate updates or offers, if applicable

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3. Sharing Your Information

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share your information with trusted third-party service providers who help us manage and maintain the website, provided they are contractually obligated to keep the information secure.

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4. Cookies Policy

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help improve the website’s functionality and user experience.

4.2 Types of Cookies We Use

  • Essential Cookies: These cookies are necessary for the operation of the website (e.g., enabling the enquiry form to function).

  • Preference Cookies: These cookies store your preferences, such as language or region settings.

  • Performance Cookies: These cookies collect data on how visitors interact with our website, helping us to improve site performance and user experience.

4.3 Managing Cookies

You can manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of some features on our website.

For more details on managing cookies, visit www.allaboutcookies.org.

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5. Data Security

We take reasonable precautions to protect your personal information and maintain its confidentiality. While we make every effort to protect your data, please be aware that no method of transmission over the Internet is 100% secure.

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6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal information:

  • The right to access your data

  • The right to correct or update your information

  • The right to request the deletion of your data

  • The right to object to the processing of your data

  • The right to restrict the processing of your data

If you wish to exercise any of these rights, please contact us via email at Office@northcoast-coffee.co.uk.

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7. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by North Coast Coffee. Please review the privacy policies of any third-party websites, as we are not responsible for their content or practices.

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8. Updates to This Policy

We may update this Cookies and Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. All updates will be posted on this page.

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